Frequently Asked Questions

What services do you provide?

Determined2® provides one service called Immersion Therapy™. Immersion Therapy™ is a pool-based therapy for people living with a disability or injury which utilises Scuba equipment in a controlled environment. The controlled environment allows complete weightlessness and freedom of movement to stimulate muscle movement against the water’s resistance. This unique program is becoming recognised for its benefits, and the way that they embody a biopsychosocial model of health. Our staff are dedicated to working with the client through a person-centred approach, delivered at the individual’s pace.


When and where do you operate?

We are currently at:

Adelaide Aquatic Centre
Jeffcott St, North Adelaide, SA
Monday, Wednesday, Thursday, Friday 10am-3pm

Port Lincoln Leisure Centre
2 Jubilee Dr, Port Lincoln, SA
Tuesdays fortnightly 11am-4pm

Aquanation (Ringwood)
Greenwood Ave & Reilly St,
Ringwood, VIC. Contact us for times.


What is involved in a Meet and Greet?

A Meet and Greet is an initial session to see if the Immersion Therapy™ service is right for you. Throughout your Meet and Greet you will be warmly welcomed by a Determined2® staff member and start creating your individual pathway to Immersion Therapy™ by:

  • Meeting the staff
  • Viewing the service in action
  • Receiving a tour of the facility
  • Understanding your personal care needs
  • Determining water entry/exit methods that best suit you
  • Experiencing some equipment demonstrations out of water
  • Understanding your communication methods in and out of the water
  • Completing registration paperwork
  • Determining initial assessment on service suitability
  • Gaining information on how to access funding
  • Gaining information on Medical Assessment

Please note: this is a dry session and you will not be required to get in the water.


What kind of benefits might I receive from participating in Immersion Therapy™?

While every person’s session is tailored to them and no two people are the same, there are some common benefits that have been recorded across a wide consumer group. These include, but are not limited to:

  • Improved mobility
  • Muscle regeneration
  • Increased confidence and self-esteem
  • Decreased pain medication
  • Improved social skills
  • General increases in overall wellbeing


How much does Immersion Therapy™ cost?

Please request a fee schedule by contacting


How do I access funding?

Immersion Therapy™ is a Registered Provider for the following funders:

  • Return to Work SA (RTWSA/WorkCover SA)
  • Employers Mutual (EML)
  • Gallagher Bassett (GB)
  • Lifetime Support Authority (LSA)
  • National Disability Insurance Scheme (NDIS)

A detailed discussion around how to access funding suited to you will be provided at your Meet and Greet session.


What if I cannot access funding?


Determined2® is committed to breaking down barriers for people living with disability in our community, and where possible, we will support those who are unable to access funding. These sessions will be funded by Determined2®. Before commencing you must have:

  • Completed Meet and Greet session
  • Completed Medical Assessment
  • Attempted to access funding
  • Made an application directly to Determined2® requesting in-kind funding

All in-kind applications should be sent to


What are the medical restrictions to participate?

A Medical Assessment is required prior to participating in a full Immersion Therapy™ session. Information on how to receive an Immersion Therapy™ Medical Assessment will be provided to you at your Meet and Greet.


Can my friend or carer join me in the water?

A friend, family member or carer can join you in the water for an initial session on the condition that they do not interfere with any individual’s session. The additional member will not be permitted to use SCUBA equipment but can use a snorkel. If carers, family members or friends desire to undertake Immersion Therapy™, a ‘Give-it-a-Go’ fundraising session is advised.


How do I add Immersion Therapy™ to my NDIS plan?

If you already have a NDIS plan, or are about to have a planning meeting about your NDIS plan, speak to your planner or Local Area Coordinator (LAC) about adding Immersion Therapy™ to your plan.

Determined2® is an approved NDIS Provider.
Our provider number is 4050009088. We are registered for the following support categories:

  • 09_008_0116_6_3 – CB  Increased Social and Community Participation (Support Category 3.09)
  • 15_048_0128_1_3 – CB  Improved Daily Living Skills (Support Category 3.15)

We can provide a support letter, which would include information about your physical, psychological and social goals, to help you request NDIS funding for Immersion Therapy™. Please feel free to contact us on 0417 932 466 or at to ask us how we can assist you. For any further assistance, please contact NDIS directly.


What is the minimum/maximum age?

The use of Scuba equipment can be unsafe and very dangerous for younger children. In line with medical guidelines, we do not offer the use of SCUBA equipment to children under the age of 10. We can include children under 10 without the equipment — for example on snorkel or just swimming — however, they must have some level of competency in the water, as we do not teach swimming. There are no maximum age restrictions.


Do I need to know how to swim?

No. One of the great benefits of Immersion Therapy™ is the ability to breathe underwater using the Scuba equipment. The goal is to experience a weightless environment where swimming is not required but an individual choice. Some level of competence in the water is required as we do not teach swimming. However, that competence can be built and explored at the individual’s pace.


How long are the sessions?

Our sessions are booked for 1-hour (GO-minute) blocks. This allows for 45 minutes of in-water activity and 15 minutes for out-of-water engagement. Please allow extra time for getting changed and getting in and out of the water. The time this takes varies between individuals, depending on their needs.


How can I get in/out of the water?

We have a range of options directly at the pool edge, including self-entry, a manual chair lifter and an electronic hoist that attaches to a chair or sling-lift. All our staff are fully trained in how to use this equipment correctly and safely. Most of all, we want to hear about what works best for you. Please check the available entry/exit options at your desired location with your Immersion Therapy™ Provider.


How much notice do I need to give to book or change a session?

Initial sessions (Meet and Greet) can be done on a date and time of your choice within our calendar schedule. You will have access to view this after submitting your application. Ongoing sessions will be dependent upon current booking availability. To cancel a session, you must notify us 48 hours prior to your session, otherwise a full fee charge will apply.


How many sessions can I attend?

You can attend as many sessions as your current funding allows. We will discuss this with you throughout the process.


What temperature is the water?

The swimming pool is heated and is maintained at approximately 28°C. We provide the option of Lava Core thermal wear for additional warmth.


What do I wear? What do I need to bring?

We recommend wearing shorts, leggings or long pants over bathers to ensure comfort with the equipment that you will wear. A blue top is provided upon arrival, which all participants must wear in the water, and the option of a thermal Lava Core top is given for extra warmth in the water. The blue top and Lava Core (if you choose to wear one) must be handed back to a staff member at the conclusion of the session. You are not required to bring anything but yourself, your bathers, a towel and a support person (if needed) to your session. What else you bring is entirely dependent on your individual wants and needs.


Where can I get changed?

The facilities at our service location have public changerooms available as well as standard ambulant and access changerooms. The Adelaide Aquatic Centre also has a fully accessible adult-sized change table and ceiling-hoist systems. More information can be found here:


Can I go Scuba diving after doing an Immersion Therapy™ session?

No. Immersion Therapy™ does not teach participants to Scuba dive. We only use the Scuba equipment to provide a weightless environment that allows freedom of movement in the water. Our medical clearance is only for the Immersion Therapy™ program and does not grant you fitness to Scuba dive.


I have a diving certificate. Do I need to go through the same process for Immersion Therapy™ as everyone else?

Yes. The process is the same for everyone. You will need to complete our Medical Assessment before doing Immersion Therapy™, regardless of previous experience.


I am a person with high needs, can I still participate in the service?

Yes. Our service is designed to include all types of injuries or disabilities and is available to everyone regardless of physical ability. We will work with you (and your support person, if needed) to work out the best way for you, the individual, to discover your journey.