Terms and Conditions for the Immersion TherapyTM Service
What is Immersion TherapyTM?
You might be asking yourself what is Immersion Therapy™? and that’s a great question.
The Immersion Therapy service is becoming recognised across Australia and Internationally as a world first way in which people with injury or disability can have access to movement and benefits like never before, winning the 2016 National Disability Awards in Canberra for Excellence in Inclusive Service Delivery. These awards are internationally recognised as part of the United Nations International Day of People with Disability, you can view images and video footage on our website. As they say, “A picture speaks a thousand words”.
The Immersion Therapy™ service was specially developed to offer freedom of movement within a weightless environment and work within the well-recognised benefits of a Biopsychosocial model. It has demonstrated great results for those who have participated.
Approvals and Recognition in South Australia
Immersion Therapy™ is an approved service to the following funders:
Return to Work SA
Employers Mutual (EML)
Gallagher Bassett (GB)
Lifetime Support Authority (LSA)
National Disability Insurance Scheme (NDIS)
Who are our Clients?
Immersion Therapy™ has been accessed by a wide consumer group of individuals and I would not limit the specific benefits to any one type of condition. We work with children and adults living with physical and intellectual disabilities, people with injuries varying from mild to severe and those living with serious medical conditions.
The whole philosophy behind Immersion Therapy™ is exploring the benefits “with” the client and being open to new and exciting opportunities as they present. We have been overwhelmed on many occasions by following this rule of thumb.
To date we have worked with people living with, but not limited to :
Complete and in-complete spinal cord injuries from L1-C4
Single and multiple amputations
Acquired Brain Injuries Mild-Severe
Neurological conditions such as Cerebral Palsy level 1-4 and Neuro Paraplegia
Autism high and low functioning
PTSD, Anxiety and Depression
Post-surgery recovery Shoulders, Knees
Back aches and sprains
This broad range of clients and the group setting in which the service is delivered underpins the psychological and social benefits to all that attend. The physical benefits are achieved by being active in a weightless environment while every motion is against resistance, the increases in functional capacity are a very positive by-product for participants.
What we DO NOT offer
Determined2 DOES NOT OFFER lessons in SCUBA diving. We do not teach or certify open water diving. Immersion Therapy™ is not SCUBA diving.
Determined2 was started by Immersion Therapy™ founder Peter Wilson and was the breeding ground for the Immersion Therapy™ service to take place. Forged by his own personal experiences overcoming injury, the company and service was built from the ground up with strong values and a commitment to do things differently. The overwhelming desire to live by the words innovation and inclusion is what ultimately shaped what you see today.
As the first service provider to offer Immersion Therapy™, Determined2 has seen many accolades and recognition for its work, however, none of this really matters unless it has happy and satisfied people accessing the service. Seeing people exceed theirs, and other’s expectations is fuel for the fires of success.
Determined2 will continue to play a major role in both delivery of the service and continued innovation of the service. It will also drive the growth and expansion of Immersion Therapy across Australia and hopefully the world as part of the push to see as many people enjoying this very unique and special service.
Our motto is the following:
Our service is defined by our Person-Centred Approach and our staff are dedicated to you the individual. Immersion TherapyTM is your journey beyond boundaries.
“Anything is possible when you are Determined2”.
Clearances and Insurances
All Determined2 staff have received and passed a full DCSI background checks including Aged Care Sector Employment, Child Related Employment, Disability Services Employment, General Employment Probity, Vulnerable Person Related Employment.
Determined2 holds all relative insurances for the services it delivers. A copy of our certificates of currency can be requested at email@example.com
Fitness to Participate
There are no physical restrictions to accessing Immersion TherapyTM. All clients will undergo a medical assessment with an approved physician before any full body Immersion sessions take place. The assessment is done in line with the Immersion TherapyTM Key Medical Standards. You must have first attended a Meet and Greet session prior to receiving assessment.
Determined2 will provide you with a list of approved physicians at the Meet and Greet session and we will also make an initial assessment classification about your service suitability.
The certificate received as part of the Immersion TherapyTM assessment is not a fitness to dive certificate. The document certifies the Applicant as medically fit to participate in Immersion TherapyTM. The certificate is not valid for any other purpose. For the avoidance of doubt, the certificate DOES NOT certify fitness to participate in Open Water Diving or in any use of SCUBA equipment outside of the authorised application of Immersion Therapy. The certificate is to be used in conjunction with the approved Policies and Procedures of Immersion Therapy and the applicant must comply with those Policies and Procedures as well as the instructions of authorised Immersion Therapy providers.
Participant to Staff Ratios
The Immersion TherapyTM service is delivered 1 to 1 and in some cases more than one staff member may be required to safely deliver the service. All staff to client ratios are decided in line with the Immersion TherapyTM guidelines and the client’s classification.
All staff members have been specially trained under the Immersion TherapyTM training standards and guidelines.
The use of SCUBA equipment can be unsafe and very dangerous for younger children. In line with medical guidelines, we do not offer the use of SCUBA equipment to children under the age of 10. For further information, you should seek professional advice from your local hyperbaric specialist. You can find your local specialist by visiting the SPUMS website https://www.spums.org.au/
We can include children under 10 in participating without the equipment, for example on snorkel or just swimming, however, they must have some level of competency in water as we do not teach swimming lessons.
Cancellations and No-Shows
Please refer to our 48-hour cancellation policy which will be strictly enforced. You can find a copy of our 48-hour cancellation policy HERE.
Meet and Greet
“It’s all about you”
A Meet and Greet is a one on one session to see if the Immersion TherapyTM service is right for you.
Throughout your Meet and Greet you will be warmly welcomed by a Determined2 staff member and start creating your individual pathway to Immersion TherapyTM by
Meeting the staff
Viewing the service in action
Receiving a tour of the facility
Understanding your personal care needs
Water Entry and Exit methods
Equipment demonstrations out of water
Understanding your communication methods
Completion of registration paperwork
Initial assessment on service suitability
Information on how to access funding
Information on Medical Assessment
Continuing your pathway
Continuing Immersion Therapy will always bring different benefits for different people. It is important to understand what this means to you. Our staff will work with you to build your confidence and understanding within Immersion Therapy and this is something that is gradual and delivered at your pace. A tailored program will be developed to meet your needs and goals. We recommend weekly or fortnightly sessions to gain the most benefit from this unique program.
General Benefits to On-going Sessions
While every person’s sessions are tailored to them and no two people are the same, there are some common benefits that have been recorded across a wide consumer group. These include, but are not limited to
Increased Confidence and Self-Esteem
Decreased Pain Medication
Improved Social Skills
General Increases in Overall Wellbeing
Determined2 works closely with many Specialist and Allied Health Professionals to ensure great outcomes for our clients, we are happy to work with your existing provider to add benefit to your time with us.
Disability SA State Funding
Until the roll out of the NDIS you will need to seek funding approval from Disability SA, this has been challenging for some people as the steps involved can be complex and may require either a referral or prescription from your doctor to have Immersion Therapy funding approved.
For assistance please contact Nicole Keller Director of Disability Community Services on 8372 1498 or Nicole.Keller2@sa.gov.au
Non-Funded Determined2 is committed to breaking down barriers for people living with disability in our community and where possible will support those who are unable to access funding. These sessions will be funded by Determined2 and before commencing you must have
Completed Meet and Greet session
Completed Medical assessment
Attempted to access funding
Make application directly to Determined2 requesting in-kind funding
Funding Approval for RTWSA (WorkCover) Clients Determined2 is a registered RTWSA service provider. Your session fees will be covered as part of your return to work plan once it has been approved. Please discuss this with either your MCS, Support Planner or Case Manager.
Please observe our 48-hour cancellation policy as missed sessions will be charged at the full rate.
Funding Approval for LSA (Lifetime Support Authority) Clients Determined2 is an approved LSA service provider. Your session fees will be covered as part of your LSA plan once it has been approved. Please discuss this with your Support Planner.
Please observe our 48-hour cancellation policy as missed sessions will be charged at the full rate.
Your Information Release
I give permission for my personal information to be shared and discussed by Determined2 staff members, medical staff, claims agents, service planners and any other relevant service providers where necessary.
Media Release I expressly agree to the waiver and forfeiture of any intellectual, commercial or other property rights arising from photographs, narratives and other material whatsoever and howsoever used or produced by me or by Determined2 in the provision and promotion of its services.
Understanding Immersion Therapy I understand that Determined2 PTY LTD, any Medical Support or PADI (Professional Association of Diving Instructors) professional involved with Immersion Therapy does not teach, certify or imply that OPEN WATER DIVING is either recommended or supported as part of the Immersion Therapy program or for me personally. I understand that participation in Immersion Therapy does not teach, certify or imply OPEN WATER DIVING and does not allow me to SCUBA dive or use equipment outside of the Immersion Therapy program. I understand any medical clearances given to me is only for use within Immersion Therapy, and agree to follow guidelines set out by the medical clearance, Determined2 PTY LTD and any Training staff within Determined2. If you decide that you would like to pursue recreational open water SCUBA diving, you will need to source independent advice, complete the appropriate medical clearances and undergo any professional training within the set guidelines of PADI. I understand that I am not Medically cleared or certified to undertake any compressed gas (SCUBA) activities outside of the Immersion Therapy program and agree to all of the statements above.
Immersion Therapy Statement of Risk & Liability (Non-Agency) Acknowledgement I understand and agree that PADI (Professional Association of Diving Instructors) Members ("Members"), including Determined2 PTY LTD any individual PADI Instructors and Divemasters associated with the programme in which I am participating, are licensed to use various PADI Trademarks and to conduct PADI training, but are not agents, employees or franchisees of PADI EMEA Ltd., PADI Americas, Inc., or its parent, subsidiary and affiliated corporations ("PADI"). I further understand that Member business activities are independent and are neither owned nor operated by PADI. While PADI establishes the standards for PADI diver training programs, it is not responsible for, nor does it have the right, to control the operation of the Members' business activities and the day-to-day conduct of PADI programs and supervision of divers by the Members or their associated staff. Statement of Risk and Liability is a statement in which you are informed of the risks of Immersion Therapy. The statement also sets out the circumstances in which you participate in the Immersion Therapy programme at your own risk. Your signature on this statement is required as proof that you have received and read this statement. It is important that you read the contents of this statement before signing it. If you do not understand anything contained in this statement, please discuss it with your instructor. If you are a minor, this form must also be signed by a parent or guardian. Warning - Immersion Therapy has inherent risks which may result in serious injury or death. Breathing compressed air involves certain inherent risks; decompression sickness, embolism or other hyperbaric injury can occur that require treatment in a recompression chamber. Immersion Therapy can be a physically strenuous activity and you may be exerting yourself during this programme. You must advise truthfully and fully inform any medical professional, program professionals and the facility through which this programme is offered of your medical history. I understand that the Immersion Therapy program has been developed and is used by Determined2 PTY LTD and not PADI.
Acceptance of Risk I understand and agree that neither the dive professionals conducting this program, nor the facility through which this programme is conducted, Determined2 PTY LTD nor PADI EMEA Ltd., nor PADI Americas, Inc. nor their affiliate or subsidiary corporations, nor any of their respective employees, officers, agents, contractors or assigns accept any responsibility for any death, injury or other loss suffered by me to the extent that it results from my own conduct or any matter or condition under my control that amounts to my own contributory negligence. In the absence of any negligence or other breach of duty by the dive professionals conducting this programme, the facility through which this programme is offered, my participation in this Immersion Therapy program is entirely at my own risk. I HAVE FULLY INFORMED MYSELF OF THE CONTENTS OF THIS NON-AGENCY DISCLOSURE AND ACKNOWLEDGMENT AGREEMENT AND STATEMENT OF RISK AND LIABILITY BY READING BOTH BEFORE SIGNING THESE STATEMENTS